Author Topic: First guitar, what to ask Guitar Center for professional setup ?  (Read 643 times)

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Offline Kosta_The_Greatest

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Hi everyone, pardon me for my English. I just got my first guitar, it's Epiphone Les Paul Custom Pro in Alpine White. I got it shipped to me, I didn't buy it at store. I love it but some strings buzz when I don't even touch them, it's not normal right ? I guess they are touching frets but I'm not sure. Anyway I want to get it set up for me at a Guitar Center. I contacted them and they ask what exactly needs to be done, what should I say ? I guess I need new strings, which one should I get ? I also need action adjustment, what else do I need ? This is my first guitar and I don't know much about them, any help would be appreciated!

Offline close2u

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Re: First guitar, what to ask Guitar Center for professional setup ?
« Reply #1 on: November 09, 2020, 07:48:54 am »
Hi Kosta, welcome to the forum.

As it was shipped, sight unseen, unplayed, explain you are a beginner with a first guitar so needit to be setup easy to play open position chords with an easy action but not so low that strings buzz.

ask them to:
  • check the frets for sharp edges, file/sand smooth if there are any
    check to see if the nut slots need filing
    restring with gauge 10
    check the neck relief
    adjust the action
    set the intonation
    check that all volume and tone pots operate smoothly



Offline joueur de guitare

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Re: First guitar, what to ask Guitar Center for professional setup ?
« Reply #2 on: November 09, 2020, 07:49:58 am »
Take it somewhere else.

They're doing the set up, they should know what needs to be done.
Guitars. Fender Highway 1 Tele: Fender Shortboard LE Mustang: Ibanez AS73 semi-hollow: Ibanez SR370 bass: Squier Affinity Strat: Squier Jagmaster.

Offline Kosta_The_Greatest

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Re: First guitar, what to ask Guitar Center for professional setup ?
« Reply #3 on: November 09, 2020, 08:14:25 am »
I can go to guitar luthier but he charges 50% more, he builds guitars. Should I go to him ?

Offline close2u

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Re: First guitar, what to ask Guitar Center for professional setup ?
« Reply #4 on: November 09, 2020, 08:18:12 am »
Is your guitar centre a huge corporate store?
Is it somewhere you think may be a place you revisit many times in years to come so a relationship with staff could be good?
The luthier will probably have greater skills. But his time costs more because of that. Most of his skill set won't be required for your needs. Unless you get your guitar handed to an inexperienced trainee guitar tech behind the scenes, you should be fine at your local guitar store.


Offline Kosta_The_Greatest

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Re: First guitar, what to ask Guitar Center for professional setup ?
« Reply #5 on: November 09, 2020, 08:30:55 am »
It's not exactly big. It's just a music instrument store, you can get almost any instrument there. It's musikhaus-korn.de. I'm not really sure if I will get experienced person there who knows what to do. Should I just go to the luthier and try my luck there ?

Online tobyjenner

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Re: First guitar, what to ask Guitar Center for professional setup ?
« Reply #6 on: November 09, 2020, 07:12:23 pm »
Kosta

I don't want to suggest you pay big bucks at a luthier but are there other stores in the area. I think when you said Music Center most folk were think Music Center USA and their franchises. Who should not be asking you what you want, they should just crack on a do a standard set up.

But this place sounded familiar. Having moved from the UK to France and resurrected my guitar journey and deciding my guitars finally needed the help of a pro, I went to my nearest music shop, who like yours sell many different instruments. Now it may have been the language barrier but I think they understood what I wanted ( they had 60 odd guitars for sale) and said they have a person who gives guitar lessons upstairs and they can ask him to take a look!! Interesting I thought. So I leave my old Encore acoustic with them for the afore said "teacher" to take a look and went back a week later.

First question, did he find any problems ? No its ok no problems, just changed the strings (which I'd left with them). MMMmmmm How much ? Oh nothing. Double MMMmmm. Went home and started to play. No different. Action still as high as the Empire States building. And ripping my finger tips to shreds. Oh and guitar out of tune !!!!!!!!!

Back on to Google looking for shops in the area and two found a places in a major city about an hour away. One was like yours, a branch of a larger chain of stores and the other an independent and specialised in just guitars (ok amps and a few odds n sods) Exchanged a few emails, explained old Squier Strat not touched in 20+ years bar string changes, same for 18 yr old Encore. Asked if they could make both more playable (really only the Encore that was a pain). Yes they said bring them in. So off to Rennes, got a better vibe from the guys in the shop, techy was laying down some Blues testing amps.............not just salesmen !! Got email to confirm all sorted. Back to shop, played a few tunes and both played like butter. Acoustic 24 euros plus strings, Electric 42 euros plus strings. Sorted and have been using them since.

Now about 8km up the road from me is a independent luthier who makes bespoke guitars. Being much closer than Rennes, I checked his website..................backing guitarist who has played and toured with Cliff Richard for donkeys years. Handmade acoustics all about 3k euros and up, way up. Set up for acoustic ? 50 euros just to look, then everything else extra. Electrics think the starting price was 80 euros for starters. Now I am sure he has a nice trade in expat Brits who struggle with French and therefore provides a need ie captive market. Me  ? Noooooo thank you. Twas why I left the UK!

So I go see my two friends in Rennes, pay for the travelling to get there and back but get what needs to be done, done. Oh and after visit three and my bumbling French, tech chap starts chatting away in English but says my French is good. lol

To be honest looking at the musikhaus website they should know what they are doing but their original background was DJing not instruments to which they have expanded. They look like a mini Thomann.
But their original response baffles me. ie they should not need the customer to explain what they want. Is it a new branch, new staff? Which branch ? Given they have a few, contact another branch and ask them about giving your guitar a set up, ask them what it involves - keep Close's list in the back of your mind. If you get a more positive response ie they know what needs to be done with you telling them, ask them why did the local shop needed your guidance and can they help. But .............

between grilling musikhaus and paying over the odds at a luthier, try and find another shop within a reasonable distance who immediately understand what you need and maybe are priced somewhere between the two. If they specialise in guitars and not a general muzik store all the better.

Sorry for the long post but as you see I've been down a similar road. Hopefully, some of the above will help you find the place to sort you out and when it does............stick with them.

Cheers

Toby
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Arrived here Mar 2013 Since completed BC, RUST 1 & 2, IM and MTMS Now on Blues Rhythm and Blues Lead
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Offline Kosta_The_Greatest

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Re: First guitar, what to ask Guitar Center for professional setup ?
« Reply #7 on: November 10, 2020, 07:13:03 am »
Hi toby. I decided to pay a little bit more and visit luthier. I will see how that goes.

 

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