Author Topic: DVD dispatch time  (Read 734 times)

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Offline steevo

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DVD dispatch time
« on: July 01, 2019, 09:26:42 pm »
Hi

has anyone had problems ordering physical items from the store? I ordered Strumming Techniques 2 DVD last Tuesday but haven't received anything yet, I've emailed CS to ask if it's been dispatched but haven't had a reply

any help greatly appreciated

thanks

steve

Offline embishop

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Re: DVD dispatch time
« Reply #1 on: July 03, 2019, 12:53:14 am »
You should get a confirmation email right away, so check in with CS if you didn’t get an order confirmation. If you did though Give him a couple days To get your order out, then send a follow up email if you haven’t heard from him. I’ve never had any problems with orders from the store. I ordered the WCAS cd’s Jun 26/18, they were shipped out June 27th, and they arrived Jul 17th. I’m in Canada, and not a metropolitan area, so 3 weeks is great for delivery (just the basic shipping option).

I emailed Jedi last Thursday with a question about something I wanted to order, he got back to me this morning, and I put my order in after that. I have total trust in the JG store.
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Offline glpguitar

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Re: DVD dispatch time
« Reply #2 on: July 03, 2019, 09:23:04 pm »
Same here. I never had any problems with delivery times.

At some point, one minor bit of my order was missing and I emailed Jedi and he sent it straight away.

 

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