Author Topic: IS JUSTIN AROUND ? Purchasing issue with new Backing Tracks album Jam Blues 3  (Read 4150 times)

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Offline Jotapi

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Hello everybody,

I tried to purchase the new backing tracks album jam blues 3 from amazon.co.uk. and amazon.com and it did not work.

Indeed, a message from both amazon said to enter a valid payment method and an address which are both LOCAL.

Nevertheless, I am not leaving in UK and in USA. So, I do not own an UK or an US credit card.
Besides, it's weird because I am able to buy successfully other stuffs from amazon.com and amazon.co.uk with the credit card of my country.

Does it mean that only people living in UK and USA are able to purchase the mp3 products from Justin store because they own UK and US credit cards ? If yes, it would be tough for us who are not living in UK and USA.

Does it exist some kind of amazon restriction on non UK and non US credit cards for those mp3 products ?

In the past, I bought the jam blues 1, the jam blues 2, etc. backing tracks throught PayPal from Justin store.

Why the PayPal option is no more available ?

Could this problem be solved ?

I wish Justin could read this post and solve this issue.

Cheers,

Jotapi  :)

Offline antwilk1981

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Contact Jedi all the details are on this link

http://www.justinguitar.com/en/AA-090-CustomerServices.php

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Offline Jotapi

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Hi,

Jedi informed me there are a few issues with Amazon.
I hope it will be solved quickly.

Offline Jotapi

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Offline close2u

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I hope it gets sorted for you soon.

Note

If you buy direct from Justin's website it is better for him.
 :)

Offline Jotapi

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Hi,

Buying directly from Justin's website this backing track album jam blues 3 is buying from itunes, Amazon.com and Amazon.co.uk.

I wrote this post one mounth ago to inform that this backing tracks album jam blues 3 could not be purchased from Amazon.com and Amazon.co.uk with my foreign credit card (I am not living in the US or the UK). I am sure I am not the only one with this issue.
On the other hand, I can purchase most of the non-mp3 products sold by these Amazon sites with my foreign credit card.
It's also impossible for me to buy this jam blues 3 from US itune as I can not find US itunes gift cards in my country.

I was hoping Justin would answer to my post and may be solve this issue (where is the Paypal option for this jam blues 3?).
Nevertheless, one mounth later, this did not happen. I am very disappointed.

Before the unavailability of the Paypal option for the jam tracks, I have bought for years 90% of Justin's products to help the site (I did not use most of them, the products I use the most are the jam tracks) and all of this was done through Paypal.

Is Justin around ?

« Last Edit: December 06, 2016, 01:44:08 am by Jotapi »

Offline LievenDV

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Hi jotapi,

I'll make sure Justin & Jedi get (and read) your message.
my band: fb: Point Fifty | Instagram: Point Fifty

Offline close2u

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@ jotapi

I can confirm:

Lieven has contacted Justin and he now knows the situation
 :)

Offline justinguitar

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There are stupid tax reasons why we can't sell the Jam series direct anymore. I have to pay vat tax to the country where people buy it from which makes it too difficult - to calculate it all is a nightmare. I do i for my books but on things like this where I share profit (with my friend Dave) it's not possible to calculate it!

It's available in Amazon and iTunes until we can get another solution. Hope that is ok.

"You can get help from teachers, but you are going to have to learn a lot by yourself, sitting alone in a room." Dr. Seuss

Offline Jotapi

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As I wrote previously, it's not available for a lot of people like me on Amazon.com, Amazon.co.uk and US itunes store because we have foreign credit cards which are not accepted by Amazon.co.uk and Amazon.com to purchase those mp3 and because US itunes gift cards are not sold in our country.

--------> So, unfortunately for us, that is not ok.
« Last Edit: December 08, 2016, 02:57:18 am by Jotapi »

Offline Jotapi

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@ close2u,
@ LievenDV,
@ antwilk1981,

--------> Thank you very much for your spontaneous support !

Offline close2u

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From the way you describe it, it seems unfortunate but true that for tax and legal reasons, as Justin says, there is no option.
That's a shame.
Good on you for wanting to continue to support Justin by buying the products.
Do you have Jam I and II?
There is a full thread on backing track recommendations in the forum.
Here
https://justinguitarcommunity.com/index.php?topic=13012.0
 :)
« Last Edit: December 08, 2016, 12:51:30 pm by close2u »

Offline Jotapi

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@ close2u,

--------> Thanks a lot for your answer !

Indeed, I have the other blues jam tracks.

I will check this link about backing track recommendations.

Cheers

Offline stitch101

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Can you do E-transfers in your country.
It may be an option. E-mail Jedi and see if you can E-transfer the money to the UK

Offline justinguitar

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Email me and I'll sort it personally ok? J
"You can get help from teachers, but you are going to have to learn a lot by yourself, sitting alone in a room." Dr. Seuss

 

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