Author Topic: Mac Help  (Read 1143 times)

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Kevin A

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Mac Help
« on: June 02, 2012, 01:18:21 pm »
Hi Guys

I have a MacBook pro and I wanting to take it back to factory settings, I know when you have a Windows PC you usually get a disc but I dont think I got this with my mac.

How do I restore my mac?  Im not very technical to be honest

Thanks

Kevin

Offline Dan Graves

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Re: Mac Help
« Reply #1 on: June 02, 2012, 11:44:30 pm »
What OS is it running Kev ?
Windows or MacOS ?
Also, i'm going to ask the mods to move this to the relevant forum for you.
"You need a little bit of insanity to do great things"
--Henry Rollins

Kevin A

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Re: Mac Help
« Reply #2 on: June 02, 2012, 11:51:24 pm »
Mac OS X 10.5.8

I see that people do this with a disc but I dont recall ever getting one

Kevin

PS - Never noticed this section, cheers for the move.

Offline Dan Graves

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Re: Mac Help
« Reply #3 on: June 03, 2012, 12:39:57 am »
I asked a former colleague who did all our Mac related client work, he says you need a disc to restore, or to restore with Time Machine, but i get the feeling you won't have a Time Machine image from when the machine was still fresh from the factory.
He says you can try at the nearest apple store, see if they're willing to help, otherwise you'll probably have to get a copy of the disc from somewhere.
"You need a little bit of insanity to do great things"
--Henry Rollins

Offline Deletion

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Re: Mac Help
« Reply #4 on: June 03, 2012, 08:01:44 am »
when you boot up your mac book hold down the alt key, this should give you a choice to boot up with mac os or the recovery option.

I haven't had to use it ever myself but i believe you can restore it back to factory settings there

Kevin A

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Re: Mac Help
« Reply #5 on: June 03, 2012, 11:10:02 am »
Hi Dan

I do have the time machine imagine, if I click on it it asks me to set up time machine.

Thanks Deletion, might give that a try

Kevin

Offline TB-AV

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Re: Mac Help
« Reply #6 on: June 03, 2012, 03:24:32 pm »
Are you trying to wipe evereything or restore a drive?

Mac has some sort of drive re-build that works well.  Also if you download the OS is there an option to do a clean install that wipes everything?

I haven't worked with Mac much but I seem to recall a couple of options like that. Probably the Apple forum would get you an answer pretty quickly.
Gone

Kevin A

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Re: Mac Help
« Reply #7 on: June 03, 2012, 06:24:35 pm »
Hi TB

Yeah I want to basically take it back to its original state,

Kevin

Lester Blackstone

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Re: Mac Help
« Reply #8 on: June 03, 2012, 07:36:46 pm »
Try calling Apple support and ask them for a replacement install disc. Be sure to have the serial number of your machine handy.

Lester Blackstone

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Re: Mac Help
« Reply #9 on: June 03, 2012, 07:37:20 pm »

Kevin A

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Re: Mac Help
« Reply #10 on: June 03, 2012, 08:14:17 pm »
Cheers, I have created a new account and deleted the old account and it seems to be fine.

 

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