Justin Guitar Community

justinguitar Product Support => MP3/PDF - Really Useful Blues Solos => Topic started by: PureRock on July 21, 2007, 04:21:44 pm

Title: Can't play the disk
Post by: PureRock on July 21, 2007, 04:21:44 pm
Justin (or anyone who may know) -

I just recieved "Really Useful Blues Solos" and I can't get it to play. I've tried iTunes, Windows Media Player, and home/car players, with no luck. I've tried this on multiple computers as well. There are no error messages, it just doesn't recognized the disk. I'm aware of different media formats throughout the world (I'm in the USA), so maybe it needs to be converted?

Thanks for your help.
Title: Can't play the disk
Post by: TB-AV on July 21, 2007, 06:26:03 pm
It should have fired up in Windows Media Player.

Can you browse it Explorer?

It should show Track01.cda  thru Track15.cda

Sounds like you might have gotten a defect. Email Justin.

TB
Title: Thanks TB
Post by: PureRock on July 24, 2007, 11:30:18 pm
Quote from: "TB-AV"
It should have fired up in Windows Media Player.

Can you browse it Explorer?

It should show Track01.cda  thru Track15.cda

Sounds like you might have gotten a defect. Email Justin.

TB


Thanks for replying TB - I'm new to this forum thing, so thx for your patience. I sent Justin an email a few days back, but haven't heard back. Is there anything else I should be doing?
Title: Can't play the disk
Post by: TB-AV on July 25, 2007, 02:16:11 am
Unfortunately he is on tour. I think he is in France right now. I'll try to catch his attention. He will make it right for you, don't worry.

TB
Title: Can't play the disk
Post by: justinguitar on July 25, 2007, 02:34:03 am
if this is Mike - I will send you another tomorrow.... have replied to your email today - was away, sorry...

it will be sorted for sure :)

thanks for the heads up Tom.

J
Title: Bad disk
Post by: PureRock on July 30, 2007, 11:34:12 pm
Hi Justin - this is Mike - I read your post about sending a new RUBS disk - Thank you. As of July 30, I haven't received it. I'm not worried about it, but just want to make sure you have all my info. I know you're busy.

Thanks.
Title: Can't play the disk
Post by: justinguitar on July 31, 2007, 05:44:24 am
Went in the post yesterday (with a little extra for the hassle and delay) :).

Apologies again

J